Account Questions

My account status says it's Pending Approval

The status of "Pending Approval" means one of two things:

  1. You have not, yet, followed the link in the account activation e-mail you received.
  2. There was an issue with your account that the administrative staff needs to look into before your account activation e-mail can be sent.

If you think you haven't received an account activation e-mail, double-check your e-mail account's SPAM or Junk Mail folders. Often times, e-mail providers such as Outlook.com or Gmail.com treat automated e-mails as Junk Mail even though they're legitimate.

If there still is no e-mail, there might have been an issue that the admins need to look into, first. If this is the case, you'll hear from the administrative staff very soon. Otherwise, feel free to contact the administration staff at admin (at) side7 (dot) com .